Webmail, Address Rules and Spam Threshold
How to login to your webmail:
Go to http://mail.your-domain.co.za/ (e.g. http://mail.123plumbing.co.za)
Enter your email and your email password
Click on the captcha and login
How to setup an address rule:
Once your are logged into the webmail, Click on Settings
Then click on Junk and then Address Rules
Click on the action you wish to do (Accept or Reject mail from)
Enter the email address and click Add rule
It will show on the list of rules
Then click on SAVE, if save is not clicked at the bottom, it will not save the rules.
How to adjust your Spam/Junk Threshold:
Once you are logged into your webmail, Click on Settings
Then click on Junk and then General Settings
There you will be able to adjust the score threshold of your emails.
It is always in the middle on 5, if you move it to 6,7,8,9,10 (higher) the more junk emails will go into your inbox, this will help if a lot of your legitimate emails are going to your junk folder.
If you move it to 4,3,2,1, (lower) more junk emails will go to your junk folder and not your inbox, this will help if you are getting a huge amount of junk emails in your inbox.
Then click on SAVE, if save is not clicked at the bottom, it will not save the threshold.